IMPORTANT – ACCOUNT INFORMATION
Last Updated: February 11, 2016
We manage personal information in accordance with this Policy. We have a designated Privacy Officer who is accountable for our compliance with this Policy and all applicable privacy laws. See Item 10 of this Policy.
When we use trusted third parties to act on our behalf by performing functions such as fulfilling orders or processing credit card payments, we use contractual or other appropriate means to ensure their compliance with this Policy and all applicable privacy laws.
2. Types and Purposes for which Personal Information is Collected and Used
Your individual computer has a series of numbers associate with it. This series of numbers is known as an IP address. We use your IP address to help us maintain our site, identify problems with our server, and to provide you with an enhanced user experience.
If you choose to register for an account with us, you will be asked to provide your name, e-mail address and phone number. This information will never be disclosed except in accordance with the provisions below.
If you choose to subscribe to one of our premium services, we ask for additional information, including your credit card number, expiry date, security code, as well as your billing address. By subscribing to any of our premium services, you consent to our providing such information to our service providers and to such third parties as we deem necessary to support and process the credit card transaction, as well as to your credit card issuer to further these purposes.
We will collect, use and/or disclose your personal information only with your knowledge and consent, except where required, permitted or authorized by law.
We will not make your consent a prerequisite to us supplying you with a product or a service other than as we may require to supply the product or service.
Your Consent can be expressed or, in some circumstances, implied, and given in writing, by using or not using a check-off box, electronically, orally, or by your conduct.
You may withdraw your consent at any time, on reasonable notice, subject to legal or contractual restrictions. Withdrawal of consent may compromise our ability to deliver products and/or services to you.
4. Limits on the Collection of Personal Information
We collect personal information only as permitted, authorized or required by law and in accordance with this Policy.
5. Limits on the Use, Disclosure and Retention of Personal Information
We will not use or disclose personal information for purposes other than those for which it was collected, except with your consent or as required or permitted by law.
We will retain personal information only as long as necessary for these purposes or as required by law.
We attempt to collect and maintain personal information as accurately, completely, and up to date as is necessary for the purposes for which it is used. However, we rely on the party providing us with the personal information to ensure that it is accurate and complete at the time it is provided, and we do not conduct any due diligence, nor do we verify, any of the personal information provided to us.
Where it is appropriate for us to do so, we will endeavour to correct any errors in our records when these are brought to our attention.
We will protect personal information by security safeguards appropriate to the sensitivity of the information, including through the use of the following measures: physical (e.g., locked filing cabinets, restricted access, appropriate disposal of personal information), organizational (e.g., 3 security clearances, access only on a “need to know” basis), technological (e.g., passwords, encryption) and training of employees.
Information about our policies and practices relating to the management of personal information we will make available to you within 5 business days of our Privacy Officer receiving your request.
9. Individual Access
Individuals may request access to their personal information in our possession and information about the use and disclosure of that personal information by sending a request in writing to our Privacy Officer.
We will make reasonable efforts to provide either the requested information within a reasonable period of time or an explanation of why any requested information will not be provided if there are legal or other reasons why we cannot or are not required to make disclosure.
You have the right to challenge the accuracy and completeness of your information and have it amended as appropriate.
10. Contacting Us and/or Challenging Compliance
For anything to do with this Policy, including questions or comments, or to challenge our compliance with this Policy, please contact us as follows:
Please email [email protected].